JLGB Camp & Event Terms and Conditions
By completing this online application either as an adult (aged 18+), or on behalf of the named child, you agree to the following terms and conditions of the Jewish Lads' and Girls' Brigade (JLGB):
Payment
Attendance at a JLGB camp or event is subject to payment in full being received at JLGB Headquarters 6 weeks before the start of the camp or event, unless otherwise agreed by JLGB Headquarters. In order to qualify for any introductory or special rate offered at the time of your application, full payment or payment plan must be received within 10 working days, otherwise you may be liable for the prevailing rate. In addition, an administration fee or extra costs may be incurred for late applications or any changes to the standard arrangements. We reserve the right to charge interest on late payments.
JLGB is keen for as many participants and leaders to attend camps and events as is possible. If there are any difficulties with regards to payment please contact Estele Miller via JLGB Headquarters. All applications for financial assistance will be dealt with in the strictest confidence.
Travel
Where transport is being provided by JLGB, this will be from central pickup points where appropriate. Any participants or leaders wishing to make their own way to camp or event must have this confirmed by the Camp Administrator and/or JLGB Headquarters staff. No discounts to the price of camps or events will be given, nor will any additional cost be covered by JLGB for those not using the provided transport.
Travel costs from outside Great Britain are not included in the cost of JLGB camps or events, and transport must be organised by the overseas community group representative. On arrival at a local airport - agreed in advance by JLGB - group transport may be provided by JLGB.
Where transport is not provided, any transport costs should be covered by the person wishing to attend the camp or event.
Cancellation
Any participant or leader who cancels their application will be entitled to a refund in accordance with the following (subject to any exclusions or offers with separate terms):
More than 18 weeks prior to camp / event: | 100% refund less administrative fee; |
Between 12 and 18 weeks prior to camp / event: | 75% refund less deposit and administrative fee; |
Between 6 and 12 weeks prior to camp / event: | 50% refund less deposit and administrative fee; |
Less than 6 weeks prior to camp / event: | no refund. |
NB: Costs to cover any costs which have already been paid, e.g. for travel already booked, may also be deducted from the money refunded. |
For the avoidance of doubt no refund will be offered once a camp or event has commenced.
Unless otherwise stated, the administrative fee will be £25 and the deposit fee will be £25 (for programmes with a starting price up to £199), increasing to £50 (for programmes with a starting price between £200 and £799) or £150 (for programmes with a starting price from £800).
The JLGB accepts no liability whatsoever for the cancellation or curtailment of a JLGB camp or event as a result of withdrawal of services by a supplier, extreme weather, infectious disease or any factor out of JLGB's control. Therefore the JLGB recommends that every applicant has adequate insurance cover for all camps and events. This should include cancellation cover and medical cover. The JLGB reserves the right not to make any refund of any monies paid in such circumstances.
In the event that a participant or leader cancels their application or fails to pay the full cost within the required time limit and therefore is unable to attend camp, any cost incurred, including travel costs, are the responsibility of the applicant and/or parent/guardian.
JLGB is unable to offer any protection or cover for circumstances where a participant cancels their place due to any reason, such as injury, illness, contagious disease, isolation or personal circumstance to themselves or their family. Any refund offered would follow the terms stated above and applicants may wish to obtain their own cancellation insurance cover.
Should any participant chose to leave a camp or event early, be excluded or be sent home due to illness/home sickness, their parents/guardians or alternative contact person will be liable to collect them from the from the campsite within 24 hours. No refund will be given or any expense incurred refunded.
Where arrangements cannot be made for the participant JLGB reserves the right to make suitable arrangements at the full cost to the applicant and/or parent/guardian who will be obligated to pay the cost within 7 days of the issue of an invoice setting out the costs incurred.
JLGB recommends that applicants check the terms of any travel insurance which they already hold, or seek to overwise obtain insurance cover for any/all of the circumstances outlined above.
Additional Terms and Conditions for JLGB International Tours
Passport:
It is the Parents/Guardian's responsibility to obtain a valid passport prior to departure. Participant's passports must be valid for 6 months after the date of their return to the UK. If you need to get a new passport, please do it immediately as this can take considerable time, particularly in the run-up to the summer.
VISAs:
If the issuing country of your passport is not the UK, it is the Parents/guardian's responsibility to check Visa requirements for entering Europe, and to ensure the relevant visas are obtained before tour takes place. If you require any information from us or a letter to obtain a Visa please contact us.
GHIC
Applicants will be required to carry a UK Global Health Insurance Card (GHIC) whilst on tour with JLGB. This is to help facilitate accessing healthcare while abroad. It is a free card to apply for and can be applied for at https://services.nhsbsa.nhs.uk/cra/start.
Medical Insurance:
Please note that pre-existing medical conditions are not always covered by Medical Insurance. If the participant has any pre-existing medical conditions they should satisfy themselves that they have suitable cover. JLGB may require proof of a participants own medical insurance or a signed waiver.
Non-Members
A limited number of places may be made available at some camps and events for non-members under the age of 16 who meet one of the following criteria:
- Are from a community without a JLGB group; or
- Are a friend of a JLGB member attending camp and have not attended 2 national camps; or
- Are a potential recruit to the JLGB and have not attended 2 national camps.
It is the responsibility of non-members and JLGB members to check carefully their eligibility to attend a JLGB camp or event. It is also their responsibility to complete the online application form honestly and accurately. If it is later found that an applicant does not meet the criteria above, their application will be immediately withdrawn. Costs incurred will be claimed before any refund is given. If the participant is at a camp or at an event, the JLGB reserves the right to require such participant to be sent home at their own expense with no refund.
Behaviour and Discipline Policy
The purpose of this policy is to ensure that everyone attending a JLGB camp or event can have an enjoyable time.
To aid this, the policy outlines rules on camps and events, behaviour expectations, examples of unacceptable behaviour and the sanctions that this behaviour may have.
All participants and young leaders in attendance at a JLGB camp or event are subject to this Policy. All those attending a camp or event will be treated with respect and must treat others (including staff and other participants) with respect.
If a participant displays unacceptable behaviour or does not adhere to this policy, a number of actions could be taken. For minor breaches, (disrupting a programme session, disrespect, unsuitable language etc.) then a verbal warning will be given to remind the participant of acceptable behaviour. If a serious breach occurs (bullying, drugs, alcohol, theft etc.) then this will be referred to a senior member of JLGB staff and may result in the participant being told to leave.
The welfare of all those attending a JLGB camp or event is extremely important. If there are any problems, no matter how small, there are always leaders available to talk to and participants are encouraged to discuss any problem with them.
We want all those in attendance at a JLGB camp or event including group leaders and all other staff members to have a positive experience and enjoyable time. For this to happen, we have a Code of Conduct that we all participants must follow. This includes:
General behaviour
- Arrive on time for activities and meetings
- Display and promote high standards of behaviour at all times
- Treat others with respect
- Respect the group leaders' decisions and instructions
- Value the help that others give you, and acknowledge support from group members, group leaders and instructors
- Remember that everyone makes mistakes
Personal actions
- Think about improving your skills and look towards developing yourself
- Inform the group leader or other appropriate adult of any issues or concerns you have, including any inappropriate behaviour you see or anything else that could make another person unhappy
- Listen to others' opinions
- Contribute to group activities and co-operate with others
Health and Safety
- Listen carefully to group leaders, staff and instructors when they give out safety information
- Use equipment properly – this means only using it for the purpose for which it is intended
- Take responsibility for your own safety and think about the safety of others
- Inform an appropriate staff member if you intend to leave an activity at any time
Unacceptable Behaviour
The following, although not exhaustive, lists examples that constitute unacceptable behaviour whilst at a JLGB camp or event:
- Disrupting sessions/activities
- Having fun at the expense of others or embarrassing them
- Engaging in offensive, insulting or abusive language
- Abusing or disrespecting other participants and staff members
- Sexual relations of any kind
- Stealing or deliberately damaging equipment or belongings
- Participating in any activity which constitutes a form of bullying either by you or as a group.
- Preventing other people in your room from going to sleep
Accommodation
Where participants are allocated accommodation for a camp or event, they are not allowed to enter any accommodation that is not their own, except for organised meetings under the supervision of a JLGB Leader. All sleeping and living accommodation should be kept clean and tidy at all times.
Clothing
Appropriate clothing must be worn by all staff and young people. T-shirts with sleeves should be worn in sunny weather to protect from sunburn. In the interests of modesty revealing clothing which shows midriffs, cleavage or 'short shorts' are not appropriate attire for JLGB camps or events. Clothing with offensive images or words must not be worn.
Welfare
The welfare of all those attending a camp or event is extremely important. If there are any problems, no matter how small, there are always leaders available to talk to and they are encouraged to discuss any problem with them in confidence.
Bullying
Bullying and intimidating behaviour will not be tolerated. Activities which may constitute a form of bullying include: Physically - pushing, hitting, slapping, preventing access to sleep or showers etc.; Verbally - name-calling, spreading rumours, constant teasing and sarcasm; Emotionally - ridiculing, humiliating, ignoring or excluding others; Racially - taunts, graffiti and gestures; Sexually - unwanted physical contact or abuse; Electronically - unwelcome messages or images via texts, e-mails, social media, WhatsApp or blogs. Any participant caught breaking these rules will face severe disciplinary action, and may be excluded from the remainder of the camp or event.
Illegal Substances / Activities
Anybody found in possession of an illegal or illicit substance, or undertaking in an illegal activity, will be subject to immediate disciplinary action. Where applicable parents/guardians will be informed and those concerned may be excluded from the remainder of the camp or event.
Alcohol
Participants are not allowed to bring or consume any form of alcohol on camp or at a JLGB event. Any participant caught breaking this rule will face severe disciplinary action. Where applicable parents/guardians will be informed and those concerned may be excluded from the remainder of the camp or event.
Smoking / Vaping
Participants are not allowed to bring or smoke/vape cigarettes, e-cigarettes/vapes or similar whilst at JLGB camp/events.
The use of bongs, hookahs, or similar or associated items, for the purpose of smoking flavoured tobacco or other substances, is strictly prohibited. Any participant contravening this rule will be excluded from the remainder of the camp or event.
Weapons
It is forbidden to bring any form of weapon to a camp or event and any contravention of this rule will result in the participant being excluded from the remainder of the camp or event.
Searching for prohibited Items
Should it be thought necessary to search for prohibited items such as alcohol, drugs, or weapons, the participant is deemed to have given permission for a leader to search the personal belongings and luggage of the participant.
If a leader is prevented from so doing, then the JLGB is entitled to interpret such refusal as an indication that such prohibited items may be in the possession of or under the control of such participant, in which case the participant may be excluded from the remainder of the camp or event.
Activity and Out of Bounds Areas
For safety reasons, all activity areas and other areas declared as 'Out of Bounds' are strictly out of bounds except when accompanied by a suitably qualified leader. Violation could result in the person being excluded from the remainder of the camp or event. Out of bounds areas include: Site boundaries; instructor led activity areas; and areas designated for certain age groups, roles or gender.
Sanctions and procedure for excluding a participant
All participants at JLGB camps and events are required to comply with all rules and regulations issued. Whilst we try to avoid sanctions where possible, JLGB reserves the right to take reasonable action in cases of disruptive, anti-social or persistent bad behaviour. JLGB reserves the right to exclude any Participant that they consider unsuitable for the camp or event.
Participants will receive two warnings in relation to their behaviour before exclusion, however JLGB reserves the right to exclude a participant immediately, without any warning, in cases where the breach of behaviour is serious enough.
Below is outlined the steps taken up to and including exclusion:
First Warning: This is a formal warning given to the participant. The participant will have an opportunity, at the earliest convenience, to talk with their leader away from their peers to discuss their behaviour and agree a way forward. Parents may be notified where appropriate.
Second Warning: This is a probation warning; participants will again have the opportunity to discuss their behaviour with their leader and/or senior staff member away from their peers. Agreements will be made to ensure that the participant can keep their behaviour to an acceptable level. Parents will be notified about a second warning and reminded that if there is a further offence their child will be excluded from the remainder of this camp or event.
Exclusion: Should there be further behaviour that requires a participant to be sent home, they will be given the opportunity to discuss this with their leader and/or a senior staff member before a decision will be made. Parents will be notified of the exclusion.
Should any Participant be excluded or be sent home due to illness/home sickness, their parents/guardians or alternative contact person will be liable to collect them from the from the campsite within 24 hours. No refund will be given or any expense incurred refunded.
In case of the unlikely event that a participant is sent home, please make sure that the disclosed emergency contact(s) can make suitable arrangements.
Where arrangements cannot be made for the participant JLGB reserves the right to make suitable arrangements at the full cost to the applicant and/or parent/guardian who will be obligated to pay the cost within 7 days of the issue of an invoice setting out the costs incurred.
Please note: Being sent home from a JLGB camp or event for discipline issues may affect a participant's eligibility to be accepted onto future JLGB local groups, camps, events or JLGB's Duke of Edinburgh's Award Programme. JLGB reserves the right to carry over warnings from one camp or event to any other camp or event.
Insurance, Valuables and Money
Unnecessary cash or valuables should not be brought to a camp or event. JLGB is NOT insured for loss or damage to participants or leaders belongings and will not accept liability for loss or damage to participants or leaders personal possessions; participants and leaders should therefore satisfy themselves that they are adequately insured.
JLGB recognises that for some young people mobile phones are important. JLGB recommends that participants do not bring expensive mobile phones, games consoles or other electronic devices and JLGB does not accept any liability for the loss or damage of any device bought to camp. Mobile phones/other devices may not be used in any session unless explicit permission is given by a leader, or it is part of the session. If a participant's phone/device is used during sessions or is involved in any other unacceptable behaviours then the phone/device may be confiscated, and warnings may be given.
Personal Liability for Damage
Participants or their parent/guardian will have to pay for any damage caused by any action or omission by the participant. If something is damaged, a leader should be notified in order that it can be repaired or replaced.
Participants from Overseas
Any payment made to an intermediary is at the risk of the applicant and is not the responsibility of the JLGB and confirmation of your acceptance and attendance at camp is subject to receipt of payment by JLGB.
Travel from overseas to and from JLGB camps and events are not included in the payment.
In respect of travel to and from overseas and activities before or after camp, although cost of this may be collected by JLGB and the JLGB may assist in such activities, the JLGB is not responsible for the supervision & welfare of the participants who will be under the control of the leaders nominated by their local group.
Lost Property at camps
Any unidentified property found around camp should be handed in to the Information Desk. Anyone seeking lost property should enquire at the Information Desk and may be required to provide proof of ownership. It is strongly recommended that all belongings are marked with their full name and contact telephone number. Any property not claimed by the end of camp will be returned to the JLGB Headquarters and will be kept for four weeks; anything remaining after this time will be disposed of or donated to charity.
Leaving Camp and Visitors
Participants are not allowed to leave the campsite without permission.
No visitors will be allowed onto camp without the permission of the Camp Director or Camp Administrator.
Fire Regulations
Details of fire and evacuation procedures will be available at each camp as they will differ depending on the camp site.
Telephones
An EMERGENCY telephone number will be issued. We are not able to immediately locate a participant on camp but messages will always be passed on as quickly as possible.
Vehicles on Camp
Those given permission to take their vehicle to camp must observe the speed limit and other regulations at all times.
Use of Image
The JLGB uses media content (including photographs and video footage) of its camps, activities and events to explain and publicise the work that the JLGB does. This is done in order to inform the local and wider community and to raise vital funds which help us to continue providing the services that we offer. Media content may appear in the press (including newspapers, websites) as well as online, on the JLGB's own website or social networking sites such as Facebook or YouTube. By accepting this agreement we consider permission has been given for such media content to be used.
Terms and Conditions (as varied)
The JLGB reserves the right to amend, alter, substitute or in any other way vary these terms and conditions and the participant is deemed to accept the terms and conditions so adjusted from time to time.
March 2024